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Record notes
Register conversations, agreements, notifications and internal points of attention directly with the right relationship, customer or supplier.
Ticket Registration Input and Control System
Control over notes, actions, relationships and tickets.
Trics.Online is an online ticket and customer relationship system that allows organisations to centrally register, monitor and share customer contact, notes, actions, tickets and information with colleagues.
✓ Relationship management
✓ Ticket registration
✓ Action tracking
✓ Online archive
Customer note addedOpen action
New appointment registered and assigned to a colleague for follow-up.
Support ticketIn progress
Status, history and action points clearly linked to the relationship.
24Open actions
8New tickets
100%Insight
One system for registration, control and follow-up
Trics.Online brings information together in one central environment, so colleagues always know what is happening and which actions are still open.
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Monitor actions
Link actions to notes, assign tasks to colleagues and monitor deadlines and progress from one overview.
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Manage tickets
Use Trics.Online as a ticket system for notifications, questions, requests and support tasks with clear status tracking.
Online ticket system for notifications and follow-up
Record questions, issues, requests and notifications as tickets. Add notes, assign actions and keep track of the full handling process.
✓
Central overview: all tickets, notes and actions clearly organised in one place.
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Clear responsibility: assign actions to colleagues and monitor progress.
✓
Status and history: immediately see what was discussed or carried out earlier.
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Register customer contact: record contact moments, agreements and conversation notes per relationship.
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Relationship management: suitable for customers, suppliers, contacts and internal topics.
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Share information: colleagues can quickly find information relevant to their work.
Customer relationship system for customer contact and relationship management
Trics.Online can also be used as a practical CRM system. All relevant information about relationships is centrally recorded and remains available to the entire team.
Central archive and information source for colleagues
Use Trics.Online as an online archive where notes, actions, tickets and contact moments are clearly stored. Ideal for handovers, case files and internal information sharing.
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Quick retrieval
Find previous agreements, notifications and actions without searching through separate emails or spreadsheets.
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Better handover
New or involved colleagues can immediately see the history of a customer, ticket or internal topic.
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Universally applicable
Suitable as a CRM, ticket system, note system, action list or internal registration system.
Frequently asked questions about Trics.Online
A short explanation of Trics.Online as a ticket system, CRM system, note platform and online archive.
What is Trics.Online?
Trics.Online is een online programma voor het registreren van notities, tickets, acties en relatiegegevens. TRICS staat voor Ticket Registration Input and Control System.
Can Trics.Online be used as a CRM system?
Yes. Trics.Online can be used as a customer relationship system to record customer contact, agreements, conversation notes, actions and relationship history.
Is Trics.Online also suitable as a ticket system?
Yes. Notifications, questions, issues and requests can be registered as tickets. Notes and actions can be added and assigned to colleagues for each ticket.
Can actions be assigned to colleagues?
Yes. Actions can be linked to notes or tickets and assigned to colleagues, making it clear who is responsible for follow-up.
Can Trics.Online also be used as an archive?
Yes. All notes, tickets, actions and contact moments are clearly stored. This also makes Trics.Online suitable as a central online archive and information source.
Release information
This page provides an overview of changes, improvements and new features within Trics.Online.
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Release 1.0 — Basic version of Trics.Online
First version with relationship management, notes, actions, ticket registration and action tracking. Add the exact changes or remarks for each release here.
2
Release 1.1 — Improvements and optimisations
Describe new features, improved screens, solved issues and other changes that are relevant to users here.
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Add new release
Copy this block for every new release and include date, version number, changes and any points of attention for users.
Customers and users of Trics.Online
An overview of organisations using Trics.Online for relationship management, tickets, notes, actions and information sharing.
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Customer name 1
“Trics.Online helps us clearly record notes, actions and customer information and follow up more effectively.”
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Customer name 2
“Thanks to central registration, colleagues know faster what is going on and which actions are still open.”
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Customer name 3
“A practical system for tickets, notes and sharing information within our team.”
Request information about Trics.Online
Would you like to know how Trics.Online can be used as a ticket system, CRM system or central note and action platform? Send us a message and we will contact you.
Trics.Online — register, assign, monitor and share information.